Responsible Gambling Support – Funclub Casino

We take responsible play seriously and provide clear tools and guidance to keep gambling safe and controlled. This page outlines how we approach player protection, the limits and options available in accounts, and the signs that indicate a need to pause. Practical steps and support contacts are listed so customers can act quickly if play becomes a problem. Our aim is to make it straightforward to manage activity, set boundaries, and get help when needed.

Funclub Responsible Gambling

Responsible gambling is part of account management and customer care. Policies focus on minimising harm, promoting informed choices, and offering self-service controls. Availability of tools and support is highlighted clearly in account settings and the responsible gambling area.

Player Protection Principles

Safety measures are designed to protect personal welfare and finances. Actions include providing clear limit options, offering time-outs, and ensuring staff can assist with temporary or long-term exclusions when requested. Confidentiality and respectful handling of requests are standard.

Tools to Manage Your Gambling Activity

Deposit Limits

Set daily, weekly, or monthly deposit caps from your account. Limits are immediate and can be lowered at any time. Raising limits typically includes a cool-down period to prevent impulsive changes.

Loss Limits

Loss limits allow you to cap net losses over a chosen period. Use loss limits to control how much you risk within a session, day, or month. Changes to loss limits follow the same protective intervals as deposit limits.

Time-outs and Self-exclusion

Time-outs provide a short break from play and can be set for hours or weeks. Self-exclusion blocks access for longer periods and removes marketing contact. Requests are processed promptly and confirmed through the account or support channels.

Recognising Signs of Problematic Behaviour

Warning signs include chasing losses, spending more time or money than planned, neglecting obligations, and borrowing to gamble. Sudden changes in mood or secrecy about activity are red flags. Early recognition helps stop escalation.

Guidance for Staying in Control

Set fixed budgets and stick to them. Use deposit and loss limits before you start playing. Take regular breaks and avoid gambling when stressed or impaired. Keep records of your activity and review limits periodically to ensure they still suit you.

Access to Professional Help and Support Organisations

If gambling causes distress, seek specialist help. UK resources include GambleAware and GamCare for advice, counselling, and self-exclusion services. Contact customer support via your account if you need assistance finding support or activating protections.